Information regarding COVID-19

Caverion has readiness plans in place regarding the functioning of our services and business continuity

Caverion keeps taking the coronavirus pandemic very seriously. We are doing everything in our power to prevent the spread of the virus and to minimise the amount of infections. Safety and wellbeing are our top priorities in all circumstances.  

In each Caverion country, we have action plans regarding the functioning of our services and business continuity during the pandemic. We are in communication with our customers to serve them well and respond to their needs. Our teams continuously monitor the situation and the guidance of authorities, in order to give instructions and to advise our personnel. 

Are you looking for ways to ensure the functionality of your property in these exceptional circumstances? Find out more here 



Safety first

As always at Caverion, safety is first. Because of this, we have introduced several protective measures to secure both our employees and society in general. 

Our on-going actions include: 

  • We are advising all our employees to follow instructions of local authorities, and any possible special instruction of the customer in question.
  • We promote good hand hygiene and other adequate measures in customer premises as well as in our own. We promote flexible ways of working, including a combination of working safely at the office and remotely. 
  • We have readiness plans in every branch office and unit, including resource planning and possible replacements. 
  • With customers and partners, we promote flexible ways of communicating, including having meetings both on-line and face-to-face.
  • For Caverion employees, international business travel is limited and currently requires pre-approval. Domestic business travel is based on business needs, taking into account all local restrictions and authorities and customers' guidelines. For private travel, all Caverion employees should follow the local authorities’ instructions. 
  • If a Caverion employee has symptoms or any concerns about being infected by the Coronavirus, (s)he must stay home, follow health care professionals' guidance and inform her/his line manager.
  • There are strict hygiene measures regarding service cars, work wear etc.
  • We have implemented training of protective measures and have posters about protective measures at departments and project sites.


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Serving our customers

The benefit of digital connections becomes very apparent in a situation like this: All our remote building services are working as normal and also our Helpdesk service for real estate customers operates 24/7. 

Caverion has many assignments and functions in infrastructures and industries that are described as critical for the society by government authorities. These critical functions must be maintained at any time. 

Among these are the supply of drinking water, sewage and energy supplies (such as operating and maintaining our customers’ power plants – including those of transmission system operators that provide power in emergency situations), the maintenance of electronic communication services and fire protection. 

They also include maintenance and operations of critical buildings, such as hospitals, care centers, grocery stores and infrastructure such as airports, subways and railways. 

In addition to the services critical to society, we do our utmost to continue providing services to all our customers.

 



Caverion is continuously monitoring the situation and will take the necessary steps to reduce the risks for transmitting and spreading the infection and we will update our plan for continuity accordingly. We are working closely with our customers to overcome these challenging times. 

For further information or any questions you may have, please contact your known Caverion representative or our Executive VP Kari Sundbäck at communications@caverion.com.
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